Joanna Limbo

Dedicated and hardworking professional looking for a role that allows me to develop new skills, gain valuable experience, and grow within the company.

Head Waitress at Gia Ristorante (2025-05 – 2026-07)

• Provided friendly guest service, from welcoming to order handling.
• Explained dishes and specials to help guests choose confidently.
• Entered orders with accuracy and served food to high standards.
• Checked on tables to ensure a positive dining experience.
• Handled special needs such as allergies and dietary requests.
• Suggested menu items to improve guest satisfaction.
• Coordinated with kitchen and bar teams for smooth operations.
• Prepared, maintained, and cleaned table setups.
• Cleared tables and ensured a clean dining area.
• Handled billing and payments.
• Followed hygiene, grooming, and safety rules.
• Helped with opening and closing tasks.
• Maintained solid knowledge of menu items and promotions.

Hostess/Team Leader at Canopy by Hilton (2022-04 – 2025-03)

• Greet guests warmly and escort them to their tables.
• Manage reservations and seating arrangements efficiently.
• Assist in coordinating with servers to ensure smooth service.
• Answer phone calls and provide information about the menu, hours, and reservations.
• Handle customer inquiries and resolve minor complaints
• Supervise and support team members in daily tasks.
• Delegate responsibilities to ensure workflow efficiency.
• Resolve conflicts and motivate team members
• Assist in ordering and managing F&B supplies.
• Monitor and control waste, portion sizes, and costs.
• Prepare shift reports and update management on operations.

Hostess at Double Tree by Hilton (2018-09 – 2022-03)

• Greet customers and present menus.
• Take food and beverage orders accurately.
• Communicate orders to the kitchen and bar staff
• Process payments and handle cash/card transactions.
• Maintain cleanliness of tables and dining areas.
• Follow health and safety regulations.
• Upsell menu items when appropriate.

Admin/HR Assistant at Kyoei Kogyo(Philippines) Corp. (2012-01 – 2014-01)

• Managing office supplies, records and correspondence.
• Assisting in organizing company events and meetings.
• Maintaining employee records and filing system.
• Handling employee onboarding orientation.
• Maintaining attendance and leave records.
• Addressing employee queries related to HR policies.
• Ensuring compliance with labor laws and company policies.

BA in Business Administration; Human Resources Development Management – Manuel S. Enverga University (2007 – 2011)