Virtual Medical Assistant I Admin Support I Bookkeeping
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I am a reliable and detail-oriented Virtual Medical Receptionist with experience supporting an Australian psychology and telehealth clinic remotely. I have strong experience in appointment scheduling, inbox and email management, patient communication, intake coordination, invoicing, and administrative support. I also have a background in accounting and administration, which has helped me develop strong organizational skills, accuracy, and attention to detail.
I am proactive, organized, and comfortable working independently in fast-paced healthcare environments.
Virtual Medical Receptionist / Administrative Assistant
Australian Psychology & Telehealth Clinic | Remote
2024 – Present
-Served as the direct first point of contact for clients and practitioners through phone, email, SMS, and telehealth coordination.
-Managed appointment scheduling, calendar coordination, intake forms, and administrative support.
-Handled inbox and email management daily, ensuring all emails and client concerns were attended to promptly with minimal to no unread emails left during working hours.
-Communicated with empathy, professionalism, and patience, especially when supporting clients experiencing stress, anxiety, or mental health concerns.
-Assisted with invoicing, telehealth coordination, and maintaining organized clinic workflows
Missionaries of Our Lady of La Salette
2012 – 2024
-Managed bookkeeping, payroll, financial reports, and office administration
-Handled documentation, email management, scheduling, and administrative support
-Assisted with daily operations while maintaining accuracy and organization
Bachelor of Science in Accountancy - Polytechnic University of the Philippines
