Operations Manager - Em-Jake Aquawave Resort Hotel
(2024-08 - 2025-12)
- Manage All Company Operations
- Planning Sales Target
- Lead Team Manager's
Area Manager - Happy Lemon Philippines
(2023-01 - 2024-06)
- Manage Standard and System of Store
- Manage Daily Store Operations, Sales Target, Marketing, Purchasing, Accounting
- Payroll, Hr/Office Work
Branch Manager - Cabalen Group of Companies
(2019-12 - 2023-01)
- Handle Manpower FOH & BOH
- Maintain Store Operations
- Strong Leadership Skills
- Handle 5 stores in SM Megamall, Robinsons Ermita, SM Moa Arena, SM City Davao, SM Seaside Cebu.
- Doing sales report, daily sales, weekly sales, monthly sales report, hourly report
- Set sales strategies, good customer service, good quality of food, upselling expensive Products
- Doing marketing strategies, like; flyering, promos advertising through online Marketing.
- Monitoring sales, inventory, manpower food cost, labor cost, staff Schedule, Forcasting, ordering
- set sales target of daily, weekly, monthly
- set staff & management meeting every day before store operation
- Train & develop of staffs, encourage and motivate staffs
- Conducting meeting once a week, all Front of the House & Back of the House
- Maintain & increase standards of customer service
- Handle time keeping of staff
- Drive team performance to excellence
- Creating action plan of the stores
- Ensure facilities and equipment in the store are in good condition
- Maximize sales and profitability
- Address store and commissary concerns
- Coordinate concerns of the staff and HR manager
- Report directly to the manager, operation manager
- Creating PNL reports profit& loss of the month, sales month to date, this year versus last year, Inventory, labor cost, hourly report, food cost, sales breakdown, food tracking, Action plan
- All reports in the whole month.
- Attend regular meeting with the top management and the boss
- Recon monthly inventory
- Sending daily, weekly, monthly PNL reports
Restaurant Supervisor - Grab A Crab Restaurant Inc.
(2015-03 - 2018-07)
- Manage store operation
- Monitor sales daily
- Manage dining and kitchen area
- Doing staff schedule
- Monitoring inventory
- Set staff meeting
- Doing all reports
- Attend regular meeting with the boss
Area Supervisor - Pandelight Food Corporation
(2013-06 - 2015-02)
- Handle 3 branches
- Handle staff schedule
- Monitoring sales, inventory reports
- Manage 3 stores everyday
- Set good service and food quality
- Set staff meeting
- Doing all reports, sales, inventory, manpower
- Attend regular meetings with the area manager, operations manager and the boss.
Admin Assistant - SM City Davao Admin
(2011-04 - 2013-05)
- Assist Tenants Permits
- Documents & Reports
- Assist Office Work
