Jonelyn Pontero
Customer service representative with more than 10 years of experience
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About
Customer service representative with more than 10 years of experience providing professional service and attention to customers, plus a providing quick and friendly assistance and proper handling manual or electronic devices.
Experience
Toll Teller - Manila Toll Expressway Systems, Inc. (MATES) - Calamba City Laguna
(2018-10)
- Manage payments
- Accurately handle cash and electronic toll devices.
- Provides good customer service to customers/motorist.
Parking Cashier - Integrated Workers Service Cooperative - Muntinlupa City
(2017-12 - 2018-08)
- Manages parking facility payments.
- Provides good customer service to all customers.
Toll Teller - Manila Toll Expressway Systems, Inc. (MATES) - Calamba City Laguna
(2017-04 - 2017-08)
- Manage payments
- Accurately handle cash and electronic toll devices.
- Provides good customer service to customers/motorist.
Toll Teller - Skyway O&M Corporation - Paranaque City
(2014-04 - 2014-10)
- Manage payments
- Accurately handle cash and electronic toll devices.
- Provides good customer service to customers/motorist.
Sales Encoder - Be Connected Management Services (BENCH) - Taguig City
(2013-11 - 2014-05)
- Responsible for accurately inputting, organizing, and managing sales-related data within a company's systems.
Cashier - Super Shopping Market Inc. (SM Hypermarket) - Paranaque City
(2013-06 - 2013-11)
- Processes customer transactions,(cash, credit, debit, digital wallets), and issue accurate change and receipts.
- Delivers excellent service in a fast-paced retail environment.
Team Supervisor - NATIONAL STATISTICS OFFICE - Pasay City
(2013-04 - 2013-08)
- Manages a group of Enumerators (Statistical Researchers) during census or survey operations.
Education
Computer Software Technology - Datamex Institute of Computer Technology
Practical Nursing - St. Augustine School of Nursing
