Jopher Jumawan

Highly motivated and detail-oriented professional with a strong background in the related field. Demonstrates excellent communication, problem-solving, and teamwork skills, with a proven commitment to delivering high-quality work and contributing to organizational success.

Customer Service Specialist - Concentrix CVG Philippines Inc

(2022-10 - 2026-01)

• Handling Fraud & Disputes Related Concern
• Offer Assistance & Services to clients
• Processed orders, returns, refunds, and account updates according to company policies
• Resolved customer complaints and issues by identifying problems and providing effective solutions
• Assisted customers by answering inquiries via phone in a timely & professional manner.

Sales Associate - SUKI FASHION INC

(2018-04 - 2021-03)

• Built relationships with clients to maintain sales goals and create new opportunities
• Offer latest product & new trend design to customer to increase sales

Service Crew - Quantum Corporation

(2016-01 - 2017-12)

• Do troubleshooting & maintenance of the gaming machines if there's an error
• Assist guests in using arcade and gaming machines
• Operate machines (start/reset games, load credits or tokens)
• Distribute tickets, points, or prizes to winning players

Bookkeeping NCIII - St. Peter Ville Technical Training Center (2023-03 - 2023-09)

Highschool Graduate - (Old Curriculum) - Aroroy National High School (2009 - 2013)