Jordon Serrano, MTM

Analyzed operational data and identified inefficiencies Maintained data models and reporting systems Monitored systems for anomalies and risks

Technical Operations Analyst at Pavlov Analytics (2023-01 – Present)

• Analyzed operational data and identified inefficiencies
• Maintained data models and reporting systems
• Monitored systems for anomalies and risks
• Supported decision-making with analytical insights

Data Analyst / PR Consultant at RNS.ID (2022-01 – 2023-12)

• Conducted research and built analytical reports
• Supported product and web development
• Organized datasets for reporting

Desk Editor at Fourth Estate (2020-01 – 2022-12)

• Managed CMS reporting and workflows
• Coordinated editorial operations
• Improved workflow efficiency

Metadata Editor at ABS-CBN (2016-01 – 2020-12)

• Managed and structured metadata for media assets
• Ensured data accuracy and consistency across systems
• Supported content operations and database management

Master of Technology Management in Technology Management – University of the Philippines Diliman

Bachelor of Arts in Journalism – Kalayaan College