Jovil Verdad

Customer-focused and motivated professional with experience in retail sales, customer assistance, and product presentation. Experienced in assisting customers with their shopping needs, promoting products, and contributing to sales targets. Knowledgeable in visual merchandising and familiar with clothing, footwear, and fashion accessories.

A native English speaker with good communication skills, patience, adaptability, and a commitment to customer satisfaction. Seeking to apply retail customer service experience and interpersonal skills in a Customer Service Representative position.

SALES STAFF at MANGO (2023)

• Assisted customers in selecting clothing and accessories based on their preferences and needs.
• Provided product information and friendly customer assistance.
• Maintained product displays and ensured merchandise was presented neatly.
• Supported sales activities and contributed to customer satisfaction.

Sales Staff at Sports Central (2023 – 2024)

• Assisted customers in choosing footwear and accessories from various brands, including PUMA, Nike, Skechers, Adidas, and ANTA.
• Provided product information to help customers make purchasing decisions.
• Helped maintain organized product displays and an orderly store environment.
• Supported sales targets while delivering positive customer experiences.

Sales Staff at Penshoppe / For Me (Golden ABC) (2025 – 2026)

• Assisted customers with clothing selection, product inquiries, and purchasing decisions.
• Provided friendly and professional customer service.
• Applied knowledge of visual merchandising (VM) to help maintain attractive and organized product displays.
• Supported store sales objectives and customer satisfaction.

Information Technology (IT) – STI COLLEGE (2021 – 2023)

General Academic Strand (GAS) – DANIEL R. AGUINALDO NATIONAL HIGH SCHOOL (DRANHS)