Js Primo

Strategic AI automation specialist with 23+ years of experience bridging enterprise-grade legacy systems with cutting-edge AI solutions.

Former Associate

Manager at Accenture with proven expertise in delivering complex digital transformation projects for Fortune 500 clients. Currently architecting intelligent automation workflows across n8n, Zapier, and voice AI platforms (VAPI, Retell AI) while integrating enterprise systems including SAP, Oracle, Monday.com, HubSpot, and Salesforce. Unique combination of executive-level project leadership and hands-on technical implementation expertise, specializing in building scalable automation solutions that drive measurable business outcomes.

Technical Implementation Specialist – AI Automation - Ezye Consulting - Sydney, Australia

(2024-07)

• Architected and deployed 50+ enterprise-grade automation workflows across n8n and Zapier platforms, reducing manual processing time by an average of 75% for clients in utility services, construction and property management sectors
• Integrated advanced voice AI systems (VAPI, Retell AI) with business communication platforms (Aircall, Twilio), enabling automated customer interactions that handle 1,000+ daily inquiries while achieving 92% customer satisfaction
• Designed and implemented complex multi-platform integrations connecting Monday.com, Zoho, HubSpot, Shopify, Fergus, Ascora, QuickBooks, Xero, SAP, WorkflowMax, HaloPSA and Google Workspace, creating unified data ecosystems for 20+ enterprise clients
• Developed cost-optimized AI solutions achieving $0.27 per lead processing costs and identified platform efficiencies saving clients $0.05/minute on voice AI operations through strategic platform selection

Application Development – Associate Manager - Accenture - Taguig, Philippines

(2017-06 - 2024-10)

• Led digital transformation initiatives for major European coffee manufacturing company, managing cross-functional DevOps team of 12 developers across 5+ e-commerce platforms and country-specific sites
• Architected and deployed EPiServer CMS modules with SAP integration using RESTful APIs, automating sales order processing, inventory management, and BI data extractions resulting in 60% reduction in order fulfillment time
• Served as Tower Lead for Non-SAP Systems for California-based fruit processing company, overseeing application development and mentoring team of 8 developers while ensuring 99.8% system uptime
• Designed and implemented comprehensive Business Intelligence ETL pipelines using SSIS, Cast Iron, and built data models (dimensions, facts, master tables) with visualization in SSRS, SSAS, Cognos, and Tableau serving 200+ business users

Senior IT Officer - Sharjah Oxygen Company - Sharjah, UAE

(2014-03 - 2017-04)

• Developed and implemented comprehensive in-house ERP system using C#, DevExpress, MS SQL, and ASP.NET, consolidating financials, payroll, project management, and business intelligence into unified platform
• Integrated financial software systems and created automated reporting tools reducing month-end closing processes from 5 days to 1.5 days while improving data accuracy by 95%

Software Developer (Independent Contractor) - Remote Staff - Online

(2012-10 - 2014-02)

• Built web and mobile healthcare application enabling doctors, patients, and healthcare facilitators to collaboratively monitor diabetes and chronic diseases using C# MVC, Telerik Reports, .NET MAUI, and MS SQL

Senior Software Engineer - Accenture - Taguig, Philippines

(2010-11 - 2012-10)

• Developed workflow-based applications for multiple Fortune 500 clients, creating customizable generic solutions adaptable to specific client requirements using SQL Server and ASP.NET

Analyst/Programmer - SM Retail Incorporated - Pasay City, Philippines

(2007-02 - 2010-10)

• Led customization and implementation of Oracle R12 Financials (E-Business Suite) for one of the Philippines' largest retail chains, developing ASP.NET modules for system integration using Visual FoxPro, AS-400, Oracle Forms, PL/SQL, and Crystal Reports

Master's - Public Management - University of the Philippines (Open University) (2006)

Bachelor of Science - Information Technology - West Negros University (1998)