Karina June Tuason

Strategic and results-driven Operations Leader with a proven track record in executing high-stakes international sports events. Expert at managing seamless end-to-end logistics, from initial resource allocation to post-event analysis for flagship championships. Committed to maintaining international standard golf championships through meticulous planning and proactive stakeholder collaboration.

Assistant Manager, Operations (Tournament) at Singapore Golf Association (2019-01 – Present)

• Global point of contact between overseas golf associations for open events
• Lead the end-to-end execution of all major SGA tournaments, including flagship Junior and Open championships
• Direct all event phases from strategic pre-planning and resource allocation to marketing, onsite coordination, and post-event analysis
• Spearhead hospitality for international delegates and officials, proactively sourcing accommodation and transportation to ensure a top-tier experience
• Manage the annual SGA tournament calendar, ensuring strategic scheduling across the regional golf circuit
• Act as the lead coordinator for all external suppliers, contractors, and vendors, overseeing the procurement and quality control of event collaterals
• Coordinates with the global ranking system relative to the calendar of events of SGA for the following year
• Collaborates with internal and external stakeholders
• Leads to promote synergy through team engagement initiatives and fostering a collaborative working environment

Operations Executive at Laguna National Golf Resorts Club (2012-02 – 2019-10)

• Led the full project lifecycle, orchestrating complex logistics, multi-channel communications, and high-volume administrative systems. Integrated comprehensive accommodation and transportation frameworks to ensure seamless participant experience for the following existing SGA Tournaments
• Streamlined daily operations by organizing staff workflows and delegating tasks to ensure peak departmental efficiency
• Oversaw the daily routines of frontline teams, providing the guidance necessary to maintain the club's premium service standards
• Ensured the seamless delivery of both major and minor golf competitions, focusing on precision in scoring and player experience
• Lead the logistics for VIP, corporate, and club tournaments—managing everything from initial setup and onsite execution to post-event wrap-up
• Provided a high-tier customer experience for members and guests, acting as the primary point of contact for bookings and conflict resolution
• Managed multi-channel golf reservations (phone, email, and in-person), ensuring an organized and optimized tee sheet
• Handled sensitive financial duties, including processing monthly member statements, resolving billing disputes, and managing pro-shop retail transactions
• Managed office and shop inventories, overseeing stationery purchasing and essential document filing systems
• Acted as one of the key resources in training new ground staff, ensuring they were well-versed in club protocols and safety standards
• Upheld a secure and healthy environment by strictly enforcing organizational standards and operational compliance

Medical Representative at Natrapharm-Patriot Group of Companies (2007-12 – 2011-01)

• Engaged and consulted with neurologists and other physicians on the clinical benefits of Citicoline for stroke recovery, effectively integrating the product into patient maintenance protocols
• Leveraged medical knowledge and sales expertise to build lasting partnerships with physicians, pharmacists, and hospital administrators
• Successfully established a relationship within the Cardiology Department of a major medical institution (Makati Medical Center)
• Provided high-tier client service to specialized medical professionals, including neurologists and cardiologists, consistently building rapport with doctors and key hospital personnel to ensure seamless product integration and support
• Consistently exceeded annual sales targets, achieving 105% of YTD goals in 2010 and 110% in 2011 through high-energy marketing and persuasive communication

Bachelor of Arts in Communication – Colegio de San Juan de Letran (2000-06 – 2004-03)

Conservatory in Music – University of Santo Tomas (1998-06 – 2000-03)