Virtual Assistant - Compliance Specialist - Virtual Freelancer Asia - Client: Nexa Mortgage - Antipolo, Rizal - Phoenix, Arizona
(2021-06)
- Conducted meticulous Quality Check Payroll Reviews to ensure Loan Officer documentation adhered to compliance standards for State Examinations, guaranteeing loan completion prior to disbursement.
- Performed State Examination Audits, rigorously reviewing files to maintain compliance with state regulatory laws.
- Implemented Fraud Review processes to scrutinize documents and establish protocols for fraud prevention within the organization.
- Managed Compliance Clean-Up operations, systematically reviewing and updating files to reflect current status.
- Provided critical support to the Operations Director and Manager, overseeing team functions and stepping in during their absence.
- Coordinated Compliance team schedules, monitoring lunch and break times to optimize workflow.
- Delivered essential compliance guidance to Loan Officers and team members, enhancing organizational knowledge and adherence to regulations.
- Facilitated Compliance training sessions, educating staff on best practices and regulatory requirements.
Secretary - Data Privacy, Security and Transportation Services Office - La Salle College - Antipolo - Antipolo
(2017-10 - 2019-07)
- Facilitated and monitored the implementation of data privacy policies as an assistant to the Data Protection Officer.
- Managed communication, including taking messages and returning calls for bus drivers, parents, and students.
- Performed receptionist duties, ensuring a professional greeting and meeting experience for customers.
- Organized and maintained daily, weekly, and monthly agendas, coordinating new meetings and appointments.
- Ensured the confidentiality of student information through encryption in the data privacy system.
- Composed and circulated memos, forms, and letters to support office communication.
- Conducted annual inspections of vehicles to uphold transportation safety standards.
- Monitored expenses, prepared financial reports, and maintained budgetary discipline.
- Maintained systematic filing of documents for efficient record-keeping.
- Oversaw office supply inventory and placed orders to ensure resource availability.
- Handled payment requests for gasoline and vehicle maintenance expenses.
On-the-Job Training After Sales Department - The Covenant Car Company of the Philippines, Chevrolet Philippines - Manila
(2014-11 - 2015-02)
- Efficiently distributed meeting agendas, reports, and ratified minutes to relevant stakeholders.
- Compiled detailed reports and minutes with a focus on accuracy and clarity.
- Managed and maintained comprehensive documentation of office operations, ensuring organizational efficiency.
