Quality Compliance Specialist - Daajan Holding Company / Al Hatab Foods - Riyadh, Saudi Arabia
(2025-01)
- Handles incident management, quality assurance, and compliance investigations.
- Provides structured feedback to chauffeurs and logistics partners based on internal standards.
- Ensures only qualified chauffeurs are activated on the platform.
- Supports market managers with performance insights and quality trend reports.
- Coordinates with departments to resolve inquiries and maintain service stability.
- Identifies operational risks using ethical and professional judgment.
- Conduct investigations to identify root causes of product discrepancies.
Store Supervisor / Warehouse & Receiving Management / Retail Sales Supervisor - Carrefour - Dubai, United Arab Emirates
(2014-04)
- Ensures accurate and visually appealing merchandise displays to support sales.
- Analyzes sales data and competitor pricing to recommend actions that improve margins and product performance.
- Supports promotional programs, sets sales quotas, and builds strong store relationships to enhance customer satisfaction.
- Prepares weekly and monthly business trend reports and optimizes product placement for maximum sales impact.
- Supervises daily warehouse operations and ensures smooth, efficient workflow.
- Releases Goods Receipt (GR) to production with complete documentation and vendor reference screenshots.
- Reviews stock replenishment lists and ensures all materials are safely delivered, properly received, and accurately recorded.
- Manages receiving activities, including inspection, verification, and documentation of incoming goods.
- Handles returns, resolves discrepancies with suppliers, and maintains updated inventory records.
- Ensures warehouse cleanliness, organization, and safety compliance; operates equipment when required.
- Coordinates with suppliers, drivers, and internal teams to support timely and accurate warehouse operations.
Customer Service Assistant / Merchandiser / Assistant Trainee Dept. Head - Spinneys Dubai LLC - Dubai, United Arab Emirates
(2010-04 - 2013-12)
- Managed customer service operations, product ordering, pricing, and quality checks.
- Performed inventory, replenishment, and visual merchandising.
- Assisted customers, handled complaints, and supported promotional activities.
- Conducted sales analysis and recommended improvements.
- Ensured clean, organized, and fully stocked shelves.
- Ordered fresh produce and performed quality checks.
