Transition Support Specialist at Vanderbilt Financial Group (VFG BPO Corp.) (2025-05 – Present)
- Manage end-to-end onboarding of financial advisors for multiple custodians including Schwab, NFS, IWS and Pershing etc.
- Review and validate onboarding documentation to ensure completeness and regulatory compliance.
- Coordinate advisor transitions between internal teams and external partners.
- Process account transfers, registration paperwork, and DocuSign documentation.
- Monitor onboarding pipeline using Wealthscape, WOVE, Schwab, IWS, Docusign, Docupace, and Google Workspace.
- Perform quality assurance checks before client submission.
- Communicate with advisors, internal stakeholders, and operations teams to resolve documentation issues.
- Maintain high service levels while meeting turnaround time and SLA requirements.
- Support workflow improvements and onboarding process optimization.
Financial Crime Prevention Specialist at Vivid Money (2024-03 – 2025-05)
- Performed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for retail and business customers.
- Conducted KYC and KYB verification using government-issued IDs, proof of address, and corporate registration documents.
- Reviewed source of funds and source of wealth documentation.
- Investigated suspicious activities and escalated high-risk customers.
- Performed sanctions screening, PEP screening, and adverse media checks.
- Evaluated corporate ownership structures and beneficial ownership.
- Ensured compliance with AML regulations and internal policies.
- Collaborated with compliance and fraud teams to mitigate financial crime risks.
Human Resource Intern at Avanzz, Inc. (2024-04 – 2024-07)
- Assisted in recruitment and employee onboarding.
- Screened applicants and coordinated interviews.
- Maintained employee records and HR documentation.
- Prepared reports and maintained confidential employee information.
Licensing Coordinator at TTEC USA (2023-06 – 2023-12)
- Coordinated licensing applications for insurance agents across multiple U.S. states.
- Reviewed licensing requirements and regulatory documentation.
- Processed license renewals and compliance requirements.
- Ensured timely completion of licensing requests.
- Worked with state insurance departments regarding licensing updates.
- Maintained licensing databases and compliance records.
Financial Crime Senior Analyst (KYC & Fraud) at Revolut (2021-07 – 2023-05)
- Conducted KYC reviews and identity verification for new and existing customers.
- Investigated fraud alerts and suspicious account activities.
- Performed AML transaction monitoring and fraud investigations.
- Conducted sanctions, PEP, and adverse media screening.
- Completed Enhanced Due Diligence (EDD) reviews.
- Reviewed source of funds documentation and customer risk profiles.
- Assisted in complex case investigations and escalations.
- Acted as Subject Matter Expert (SME) by mentoring and supporting new analysts.
- Participated in quality assurance and process improvement initiatives.
