Kimberly Gallano

Detail-oriented and dependable Business Administration graduate with professional experience in customer service, sales, cash handling, record keeping, and daily business operations. Experienced in handling customer inquiries, processing transactions accurately, maintaining organized records, and supporting efficient day-to-day operations. Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Canva, POS systems, and digital communication.

Known for being organized, adaptable, reliable, and willing to learn new tools and processes. Seeking an entry-level Virtual Assistant, Customer Support, Data Entry, Administrative Support, or Sales Support position where I can apply my existing skills and continue developing professionally in a remote work environment.

Branch Cashier - Philippine Spring Water Resources Inc. - Sorsogon City, Philippines

(2023-10 - 2026-01)

• Managed daily cash transactions accurately and maintained proper financial records.
• Processed customer payments while ensuring accuracy and accountability in daily transactions.
• Responded to customer inquiries and provided prompt, courteous, and professional assistance.
• Maintained organized transaction records and documentation.
• Followed company policies and procedures related to financial and branch operations.
• Supported smooth daily branch operations by completing assigned administrative and operational tasks.
• Demonstrated strong attention to detail when handling financial information and customer transactions.
• Maintained professionalism, reliability, and accuracy in a customer-facing work environment.

Sales Associate - Beneluxe Trading Corporation – SM Sorsogon - Sorsogon City, Philippines

(2022-10 - 2023-06)

• Assisted customers by identifying their needs and recommending suitable products.
• Processed sales transactions accurately using POS systems.
• Responded to customer questions and provided helpful product information.
• Delivered friendly and professional customer service to support customer satisfaction.
• Contributed to team sales goals through proactive customer engagement.
• Maintained organized product displays and a clean, presentable store environment.
• Applied product knowledge to assist customers with purchasing decisions.
• Collaborated with team members to support efficient daily store operations.

Bachelor of Science in Business Administration - Marketing Management - The Lewis College (2018-07 - 2022-06)

General Academic Strand (GAS) - Jaime G. Espeña High School (2016-05 - 2018-06)