Kristine Mae Tuerca

I am an Operations and Administrative Support professional with nearly 2 years of experience in facilities coordination, vendor management, and executive support in a corporate environment. I have strong exposure in handling documentation, coordinating with internal teams and external partners, and ensuring smooth day-to-day operations with accuracy and efficiency. I am highly organized, detail-oriented, and capable of working in fast-paced environments that require compliance, coordination, and client support.

I am now seeking an opportunity in the banking industry where I can apply my experience in operations support, client service coordination, and process management.

I currently work as an Administrative and Operations Support professional responsible for coordinating building and facility concerns, managing vendor and contractor activities, and ensuring timely resolution of maintenance and service requests. I handle housekeeping supervision, office supply procurement, and inventory management to support smooth daily operations. I also assist in handling client and internal concerns, ensuring proper coordination and resolution of issues in a timely manner.

In addition, I provide executive assistance to senior management, including the CEO, supporting scheduling, coordination, and administrative requirements. I have also been involved in project-based office setup and fit-out activities, where I coordinated contractors, suppliers, and timelines to ensure successful completion of workspace requirements. Prior to this, I completed an internship as Ground Crew at Philippine Airlines, where I gained exposure to structured operational procedures and customer-facing support in a high-pressure environment.

I hold an NC III certification in Events Management Services, which strengthened my organizational, coordination, and logistics skills.

Bachelor of Science in Tourism Management

Graduated with training in customer service, operations, hospitality, and organizational management

Developed strong communication, coordination, and client-handling skills through academic and practical coursework

Gained exposure to service operations, front-office procedures, and guest relations management

NC III – Events Management Services

Certified in events planning, logistics coordination, and execution

Trained in organizational planning, client coordination, and time-sensitive operations