Lance Araojo
Customer Solutions Officer - Dispute Specialist
Talent
San FernandoMember since July 27, 2026
LeadershipTeam PlayerResult DrivenCollaborativeData AnalyzationProblem SolverMulti-TaskerGoal Oriented
·
Hire this person
Send a job offer directly to this candidate
LeadershipTeam PlayerResult DrivenCollaborativeData Analyzation
About
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and trainings to gain more knowledge. Motivated to learn, grow, and excel as an individual.
Experience
Customer Solutions Officer - Dispute Specialist at Citibank (2019-11 – 2023-03)
- Identifying, analyzing, and resolving bill issues for customers.
- Communicating proper channels in various teams to resolve issues immediately.
- Providing timely monitoring of tickets, and call logs to further enhance our team's score
- Creating Knowledge Articles.
Education
Hotel and Restaurant Management in Hotel and Restaurant Management – St. Paul University Manila (2014-06 – 2019-05)
Skills
Customer Solutions Officer - Dispute Specialist
