Patrick Lawrence Genise

Results-driven Accounts Payable and Receivable Specialist with over 5 years of experience in financial operations and US healthcare medical billing. Proven expertise in managing invoicing, collections, reconciliations, and claims processing for durable medical equipment (DME) and prescription medications. Knowledgeable in HIPAA compliance, CPT/ICD-10 coding, and insurance claims lifecycle management, including denial resolution and payment posting.

Recognized for accuracy, efficiency, and the ability to improve cash flow and reduce aging accounts in fast-paced environments.

Junior Collections Specialist / Accounts Receivable Associate at The Career Academy (2023-11 – 2026-04)

• Manage high-volume accounts receivable and payable transactions with accuracy and timeliness.
• Process invoices, post payments, and perform detailed account reconciliations.
• Monitor aging reports and implement collection strategies to reduce delinquent accounts.
• Communicate with clients to resolve billing discrepancies and ensure timely payments.
• Maintain compliance with financial policies, internal controls, and audit requirements.
• Collaborate with cross-functional teams to improve reporting accuracy and workflow efficiency.

Medical Biller at Home Care Management Solutions (Norbu Health) (2024-10 – 2026-04)

• Process and submit medical claims for durable medical equipment (DME) and prescription medications.
• Ensure accurate use of CPT and ICD-10 codes for billing and documentation compliance.
• Verify patient eligibility, insurance coverage, and required documentation prior to claim submission.
• Manage end-to-end claims lifecycle, including submission, payment posting, and reconciliation.
• Handle denied or rejected claims by performing root cause analysis and submitting timely appeals.
• Maintain compliance with HIPAA regulations and ensure confidentiality of patient information.
• Coordinate with insurance providers, patients, and internal teams to resolve billing issues.
• Track claim status and follow up on outstanding reimbursements to optimize revenue cycle performance.

Accounts Receivable & Payables Specialist at ULTATECH INC. (2019-06 – 2024-12)

• Managed full-cycle billing, collections, and disbursement processes.
• Processed vendor invoices and ensured timely payments while maintaining accurate records.
• Generated financial reports, aging summaries, and payment tracking dashboards.
• Negotiated payment arrangements and resolved overdue accounts with clients.
• Improved collection efficiency and reduced outstanding balances.
• Awarded "Consistent Top Collector" for exceeding performance targets.

Sales Coach / Team Lead at Telstra (Powered by Teletech) (2016-04 – 2018-12)

• Led and developed a high-performing sales team to meet revenue and service targets.
• Implemented performance tracking tools and reporting dashboards.
• Managed scheduling, coaching sessions, and employee performance evaluations.
• Received Telstra Brilliance Award and Teletech Bravo Award for leadership excellence.

Billing & Customer Support Representative at Teletech (2012-07 – 2014-10)

• Assisted customers with billing inquiries, payments, and account-related concerns.
• Resolved disputes and escalated complex billing issues.
• Maintained accurate documentation of transactions and customer interactions.

Marketing Staff at Chowking (2009-01 – 2009-03)

• Supported marketing campaigns and promotional events.
• Assisted in government bidding presentations and in-store initiatives.

Marketing Assistant at Hari Royale Business and Marketing Corporation (2007-11 – 2008-10)

• Coordinated marketing campaigns for events, festivals, and trade shows.
• Assisted in promotional planning and execution to enhance brand visibility.

Bachelor of Science in Business Administration – University of the Philippines (2005 – 2009)