Lian Vallejo

Dedicated and detail-oriented administrative professional with over 10 years of experience in office operations, data entry, customer service, and team leadership. Highly organized, fast learner, and committed to delivering accuracy, efficiency, and professionalism in all tasks.

Office Clerk (casual) - MUNICIPALITY CIVIL REGISTRAR OFFICE, MUNICIPALITY OF VICTORIA, LAGUNA - Victoria, Laguna

(2019-01 - 2025-01)

• Encoded live birth, marriage, and death certificates with high accuracy
• Retrieved and organized civil documents for internal and client requests
• Assisted clients with inquiries and document processing needs

Branch Head - CD-R KING - LAGUNA AREA - Laguna Area

(2010-01 - 2019-01)

• Oversee daily branch operations to ensure efficiency and customer satisfaction
• Lead, supervise, and motivate branch staff to meet performance goals
• Handle customer inquiries, concerns, and escalations professionally
• Manage inventory levels, including ordering, receiving, and stock updates
• Coordinate with suppliers and head office on deliveries and product availability
• Maintain accurate records of sales, inventory, and branch expenses
• Ensure merchandise displays are organized, clean, and visually appealing
• Enforce company policies, procedures, and safety standards
• Prepare regular reports on branch performance, sales, and inventory status
• Train new employees and conduct performance reviews
• Assist in achieving sales targets and branch profitability

CASHIER - EXPRESSION STATIONARY SHOP

(2010-01 - 2010-12)

• Processed purchases accurately using cash register
• Supported store upkeep including shelf-stocking and merchandise display
• Assisted in other store areas as needed

BACHELOR OF SCIENCE - HOTEL & RESTAURANT MANAGEMENT - Laguna State Polytechnic University (2007-01 - 2009-01)

DIPLOMA - HOTEL & RESTAURANT MANAGEMENT - Laguna State Polytechnic University (2005-01 - 2007-01)