Limotan Rocelyn

Dedicated and detail-oriented Administrative Assistant with over two years of experience in Sales Management, Customer Support and Data Entry. Skilled in Data Entry, Customer Service, Shopify Management, Product Sourcing, and File Organization. Recognized for excellent work ethic, strong communication and reliability in remote work settings.

CUSTOMER SERVICE/RELEASING ENCODER - Wilcon Depot - Iligan Branch

(2025-03)

• Assisted customers with their concerns and orders
• Assisted the supervisor in preparing and organizing daily and monthly reports
• Monitored stocks transfers from other branches to ensure inventory accuracy

CUSTOMER SERVICE SPECIALIST - ALifePlus

(2025-01 - 2025-03)

• Handled customer support tickets and resolved inquiries efficiently through chat and email
• Processed and tracked customer orders
• Act as the main contact for suppliers

SALES ACCOUNT MANAGER - 1000 Miles Limited

(2023-07 - 2025-01)

• Handled sales coordination, customer inquiries, and product sourcing for e-commerce clients.
• Collaborated with International Clients during trade fairs (HKTDC Fair, HongKong 2024)

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION - HUMAN RESOURCES MANAGEMENT - Mindanao State University - Naawan (2019 - 2023)

OFFICE MANAGEMENT - Iligan Computer Institute (2017 - 2019)

JUNIOR HIGHSCHOOL - Acelo Badelles Memorial High School (2013 - 2016)