Loren Elma

Dedicated and detail-oriented professional with experience in Benefits Administration, Human Resources support, Customer Service, and Administrative tasks. Skilled in handling employee concerns, maintaining records, processing benefits, and providing excellent customer support. Strong communication, organization, and problem-solving abilities with a commitment to professionalism and service excellence.

HR Staff at Delta Support Services (2025-01 – Present)

• Provide HR administrative support including payroll preparation, employee documentation, and personnel records maintenance.
• Coordinate recruitment and onboarding processes including applicant communication, documentation processing, and employee file creation.
• Respond to employee inquiries related to HR policies, benefits, and employment documentation while ensuring confidentiality.
• Maintain accurate HR records and assist in preparing HR reports for management review.
• Support compliance with company policies and labor regulations through proper documentation and monitoring.

Office Clerk at Commission on Audit – Regional Office IV-A, Quezon II (2024-01 – 2025-01)

• Managed financial collection records from multiple hospitals across municipalities while ensuring accurate documentation and reconciliation.
• Conducted post-audit examinations and verified remittances and financial documents in accordance with audit procedures.
• Assisted in preparing audit reports and documentation related to fund allocations and financial accountability.
• Maintained organized records of collections and transactions to ensure accuracy, transparency, and audit readiness.

Customer Sales Representative at Benshub Trading (2022-01 – 2022-12)

• Managed customer inquiries and transactions through calls and messaging platforms while meeting daily sales targets.
• Provided clear product information and efficient service to enhance customer satisfaction and build strong client relationships.
• Demonstrated strong communication, sales, and problem-solving abilities in a fast-paced sales environment.
• Consistently contributed to team performance through proactive customer engagement and service excellence.

Bachelor of Science in Business Administration Major in Financial Management – Manuel S. Enverga University Foundation, Lucena (2019-01 – 2024-12)

Accountancy and Business Management in Accountancy and Business Management – Manuel S. Enverga University Foundation, Lucena (2017-01 – 2018-12)