Ma. Katrina Dulce Vivar
Freelance Customer Service Representative
Talent
Metro ManilaMember since August 29, 2026
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About
Seasonal Campaign
Experience
Freelance Customer Service Representative - Agency Co
(2026-03 - 2026-06)
Seasonal Campaign
- Outbound calls for a political survey campaign
- Contact the person on file and conduct a survey about their insights into the politician's agenda, whether they are familiar with it, and whether they agree with it.
Appointment Setter - SH Virtual Contact Solutions
(2025-10 - 2025-12)
Seasonal Campaign
- Outbound calls/ contact the person on file to confirm if he already has a home and auto insurance
- Transfer the warm lead's information to the offshore client to check if it was qualified for a callback for him to offer the insurance
Customer Service Representative - Primer Communications
(2023-05 - 2024-12)
- Dispatch requested roadside services such as tow, winch, lockout, jumpstart, and fuel delivery
- Track the completion of the service
- Assist service providers on how they get paid, especially for the new service providers.
Customer Service Representative - TaskUs
(2022-08 - 2022-10)
- Assist members regarding their pending direct deposit, disputes, and new card requests for lost or damaged cards.
- Assist potential new members in opening a new account
Education
Bachelor of Elementary Education - Preschool Major - BULACAN STATE UNIVERSITY (2013 - 2017)
