Mae-Ann Miranda

Hospitality Management graduate with experience in restaurant operations, cashiering, customer service, retail operations, and administrative support. Experienced in handling customer transactions, assisting daily restaurant operations, maintaining service standards, and working effectively in fast-paced environments. Strong communication, teamwork, multitasking, and organizational skills with a commitment to providing excellent guest and customer service.

Venue Secretary - Bert Lozada Swim School

(2026-04 - 2026-06)

• Provided administrative and customer service support for daily venue operations.
• Assisted with inquiries, scheduling, records, and coordination of activities.
• Communicated professionally with customers, staff, and management.
• Maintained organized records and supported smooth day-to-day operations.

Assistant Restaurant Manager - Mang Inasal – Tanauan

(2025-11 - 2026-04)

• Assisted in managing daily restaurant operations and service activities.
• Supported staff coordination and monitored service quality.
• Assisted customers and addressed concerns professionally.
• Helped maintain cleanliness, food service standards, and workplace organization.
• Supported cash handling, inventory, and basic administrative tasks.

Cashier - Wilcon Depot Inc. – Sto. Tomas

(2023-09 - 2025-09)

• Processed customer transactions accurately using POS systems.
• Handled cash, credit/debit card, and other payment transactions.
• Assisted customers with inquiries and provided excellent customer service.
• Performed cash counting, reconciliation, and basic accounting tasks.
• Maintained accurate transaction records and followed company procedures.

Receptionist / Waitress - Sha Tin Chinese Courtyard Bistro – Quezon City

(2023-02 - 2023-03)

On-the-job training

Room Attendant / Laundry - The Century Park Hotel – Manila

(2023-01 - 2023-02)

On-the-job training

Bachelor of Science - Hospitality Management - Batangas State University – TNEU (2019 - 2023)