Manilyn Labuan Letigio
Customer Service and Administrative
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About
A highly motivated and detail-oriented professional seeking a challenging position where I can effectively contribute my skills, experience, and strong work ethic while supporting organizational goals and delivering quality service.
Experience
Customer Service and Administrative - Ttec AtHome Philippines - Doordash
(2024-12 - 2026-03)
- Maintained records of transactions, refunds, and account concerns while ensuring customer satisfaction.
Customer Service and Administrative - AFNI Philippines, Inc. - Verizon Wireless
(2024-07 - 2024-11)
- Managed accounts, billing, and technical inquiries with proper documentation and follow-up.
Customer Service and Administrative - Telephilippines, Inc. - Doordash
(2022-05 - 2024-06)
- Maintained records of transactions, refunds, and account concerns while ensuring customer satisfaction.
Customer Service and Administrative - Pilipinas Teleserv Inc. - Pag-IBIG Fund
(2021-07 - 2022-04)
- Assisted members with inquiries, loans, and benefits while ensuring compliance and record accuracy.
Customer Service and Administrative - Inspiro Relia Inc. - BDO Core Credit card
(2020-02 - 2020-10)
- Handled account verification, billing, and disputes with confidentiality and proper documentation.
Cashiering and Retail - M.G. Arias Trading Inc.
(2018-11 - 2020-01)
- Processed transactions, prepared daily reports, coordinated staff for efficient operations.
Cashiering and Retail - Sanford Marketing Corporation - SMCO - Nova Plaza
(2013-10 - 2014-03)
- Managed cash and POS operations, assisted customers, and maintained daily sales records.
Education
Bachelor of Science - Business Administration major in Financial Management - La Consolacion College - Bais City Campus (2017)
Certificate in Professional Education - CPE - 18 units - Bestlink College of the Philippines (2024)
