Marco Antonio Gabriel
Customer Relationship Specialist
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About
Builds and maintains strong relationships with residential and commercial clients Assists customers from initial inquiry up to post-installation support Gathers necessary information (e.g., electricity bills, site details, location) for solar project evaluation
Experience
Customer Relationship Specialist - AlphaSolar, Inc.
(2025-12 - 2026-04)
- Builds and maintains strong relationships with residential and commercial clients
- Assists customers from initial inquiry up to post-installation support
- Gathers necessary information (e.g., electricity bills, site details, location) for solar project evaluation
- Coordinates with the engineering and technical team for site inspections and accurate quotations Provides clients with clear explanations of solar solutions, system benefits, and cost savings Follows up on proposals and assists clients in decision-making
- Handles customer concerns, complaints, and after-sales support efficiently
- Supports marketing campaigns and promotional launches for solar products and services Ensures high customer satisfaction and contributes to client retention and referrals
Sales Executive - Laus Group of Companies - Mazda Pampanga
(2024-08 - 2025-01)
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through hand and social media
- Prepare and deliver appropriate presentations on products and services
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
Processing Staff - J&T Express
(2021 - 2023)
- Receive and process warehouse stock products (pick, unload, label, store)
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship, sort)
Service Crew - Golden Arches Development Corporation
(2019 - 2021)
- Prepare meats such as chicken beef and fish, also operate fryers to cook the food
- Used commercial culinary equipment including espresso machine, commercial ovens and bread slicers
- Operate large-volume cooking equipment such as grills, deep-fat fryers, cook food according to instructions
- Cook food for all of McDonalds during breakfast and lunch rush hours
Education
Bachelor of Science in Business Administration - Marketing Management - New Era University (2020 - 2024)
Science, Technology, Engineering and Mathematics (STEM) Strand - New Era University (2018 - 2020)
