Maricel Bondoc

Seeking a challenging environment that encourages continuous learning and creativity, providing exposure to new ideas that stimulate professional and personal growth.

Spanish Bilingual Customer Service Representative - Infinx Health

(2024-10)

Assists patients with inquiries regarding insurance coverage, appointment scheduling, prior authorizations, and medical records requests. Ensure accurate and timely communications between patients and healthcare providers. Maintain confidentiality and adhere to HIPAA regulations.

Customer Service Representative Level 2 - VXI Global Solutions

(2021-11 - 2024-10)

Assists At&t customers regard their bill, provides long term resolution with excellent customer service by building rapport, maintains metrics, provides technical support and most of all close sales.

Senior Salesperson - Empire East Land Holdings Inc.

(2017-01 - 2021-09)

• Sell Condominium units or lots to potential clients here in the Philippines and abroad.
• Assists clients to the actual unit or sites and preparing a presentation that includes the advantages of the projects with its potential growth value.
• Facilitates negotiations on Sales office or Showrooms and review purchase contracts to ensure terms are met.

Branch Manager - Sinag Pawnshop Corporation

(2007-02 - 2016-10)

• Maximize the sales of the branch by giving good quality service to valued customers as well as maintaining the high standards of our company.
• Reporting all information, commendation, complaints and other issues to our superiors.
• Manage funds of the branch, doing secretarial work, maintaining cleanliness and orderliness of the branch.
• Supervising performance of my co-employees.

Spanish Premium Course - Spanish Language - CB Language and Review Academy (2024 - 2024)

Tertiary Associate in Office Management - Office Management - STI College Meycauayan (2004 - 2006)

Secondary - Prenza National High School (2000 - 2004)