Mariecha Abordo

Adaptable Business Administration graduate with strong customer service experience. Skilled in resolving client issues, managing inquiries, and delivering clear program support. Dedicated to building positive relationships and contributing to organizational success.

Intern at Philippine Statistics Authority (2024-02 – 2024-06)

• Appointment Scheduling: Organized and managed calendars to ensure timely and efficient scheduling.
• Email Management: Prioritized, managed, and responded to emails, maintaining clear and prompt communication.
• Customer Service: Provided accurate and helpful responses to customer questions and concerns.

Customer Service Representative at Teletech (2025-04 – 2026-02)

• Profile Updates: Assisted customers with updating personal information while strictly following security and verification protocols.
• Customer Assistance: Supported members in claiming reward points from recent flights, ensuring accurate processing and clear communication.
• Security Compliance: Followed company-mandated security measures to protect member data and uphold confidentiality.
• Policy Education: Clearly explained the Terms and Conditions of the travel rewards program, helping members understand rules and eligibility.

Bachelor of Science in Business Administration – Negros Oriental State University

Junior High School – Manjuyod National High School

Elementary – Manjuyod Central School