Mark lester Licayu
Content Moderator
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About
Adaptable and Communication-focused candidate with strong active listening and problem-solving skills. Seeking a Content Moderator Position. To deliver exceptional resolution rates, maintain high CSAT scores, and provide reliable support in a fast-paced environment.
Experience
Content Moderator at Transcom Worldwide (Philippines) (2023-03 – 2025-04)
Trust and Safety (AGENT), CSE Child Sexual Exploitation (AGENT)
Customer Service Representative / Partner Support Agent at Teleperformance (2019-07 – 2022-09)
Tier 3, Mynt Financial Tech (GCASH), P3 Support Agent (GCASH-Disbursement, FRAUD MERCHANT and ESCALATIONS 3)
Content Labeler at Telus (2025-04 – 2026-08)
Content Labeler (AI Data labeler) Unoriginal Content Agent
Education
– Santolan Elementary School (2006 – 2007)
– Santolan High School (2010 – 2011)
Bachelor Science in Psychology – ICCT COLLEGE (2018 – 2019)
