Merleonise Mañalac
Customer Service
Hire this person
Send a job offer directly to this candidate
About
Reliable and friendly professional with experience in customer service, technical support, and event coordination. As a trained Virtual Assistant, I help clients stay organized, manage tasks efficiently, and deliver great customer experiences.
Experience
- Customer Service Representative
July 2016 – March 2017
Handled customer inquiries, resolved complaints, and assisted with billing and account concerns while maintaining high customer satisfaction.
- Technical Support Representative
March 2017 – January 2019
Provided technical assistance for software and hardware issues, troubleshot connectivity problems, and guided users through installations and updates.
- Assistant Event Coordinator
September 2021 – January 2024
Supported event planning and coordination, managed client requirements, communicated with vendors, and ensured smooth event execution while delivering excellent guest service.
Education
Bachelor of Science in Tourism Management
Cavite State University
June 2012 – April 2016
