Mica Vicente

Results-driven Virtual Assistant with 7+ years of experience in administrative support, data management, and client relations. Proven ability to manage remote operations, maintain accurate records, and support sales processes. Highly organized, detail-oriented, and skilled in communication, lead generation, and social media support.

Senior Bancassurance Sales Specialist - BPI AIA Life Assurance Corporation

(2023-01)

• Manage client relationships by providing life and health insurance solutions tailored to financial needs
• Maintain accurate and confidential client records in compliance with company standards
• Perform regular follow-ups to improve client retention and satisfaction
• Collaborate with bank partners to support sales activities and client servicing

Virtual Assistant - Freelance

(2018-01)

• Managed email inboxes, calendars, and client databases with high accuracy
• Created and scheduled social media content to support brand visibility and engagement
• Conducted lead generation and online research to support client growth
• Delivered consistent administrative support in a remote work environment

Inventory & Administrative Specialist - Binangonan Cable TV Corp.

(2016-01 - 2023-01)

• Maintained inventory systems and ensured data accuracy for operational efficiency
• Coordinated with suppliers and prepared reports for management
• Supported daily administrative operations and documentation processes
• Improved organization of records and workflow systems

Bachelor of Science - Business Administration, Major in Marketing Management - University of Rizal System (2015-01 - 2015-01)