Mik Mik loves
Customer Service
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About
Dedicated and goal-oriented professional with over 8 years of experience in customer service, administration, and hospitality. Highly organized, tech-savvy, and skilled in communication, data entry, problem-solving, and time management. Adaptable and eager to transfer strong work ethic and client-focused skills to a Virtual Assistant role. Committed to delivering high-quality support and learning new tools quickly.
Experience
Sales Staff / Officer-In-Charge (System) - Unilever Group Int'l Corp
(2024-08 - 2025-07)
- Assisted customer & delivered excellent service
- Processed transaction accurately using POS systems
- Managed daily cash handling, inventory monitoring, and restocking
- Operated as OIC- supervised operations, resolved concerns, coordinated team tasks
Cashier
(2023-03 - 2024-02)
- Processed purchases & managed cash register with accuracy
- Maintained store cleanliness & organized operations
Receptionist / Cashier - Nuat Thai Foot and Body MAassage
(2016-06 - 2019-09)
- Managed appointments & handled bookings
- Assisted in a administrative tasks and clients enquiries
- Processed End-to-end Payroll
Front Office Staff - Megasa Hotel , Boracay
(2015-02 - 2016-05)
- Handled guest check-ins, check-outs, and reservations
- Answered inquiries and provided excellent customer service
- Managed appointments, phone calls, and emails
- Processed paymnts and update guest records
Education
Diploma - Hotel and Restaurant Technology - Aklan State University (2012 - 2014)



