Morgan Destreilles
Executive Assistant | Lead Generation | Operations Support Specialist | Outreach Manager | Influencer Marketing Manager | Data Entry Specialist | Administrative Support | Data Encoder
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About
Results-driven Outreach Manager with over six years of experience in lead generation, outreach strategy, operations support, CRM management, and executive assistance. Experienced in building scalable outreach campaigns, managing client relationships, optimizing workflows, and creating engaging short-form content. Proficient with Google Workspace, Microsoft Office, Salesforce, Zoho CRM, Lemlist, LinkedIn Sales Navigator, Canva, CapCut, ChatGPT, Claude AI, Slack, Zoom.
Experience
Outreach Manager / Lead Generation Specialist at ThoughtLeaders Ltd. (2020-02 – 2026-04)
- Generated 800+ qualified leads monthly.
- Built prospect lists using Apollo and LinkedIn Sales Navigator.
- Improved reply rates through personalization and A/B testing.
- Managed CRM pipelines and outreach automation.
- Coordinated influencer partnerships.
- Produced short-form videos for TikTok, Instagram Reels, and YouTube Shorts.
- Implemented and optimized automated outreach workflows, reducing manual tasks by 80% while maintaining high personalization.
Customer Service Representative (Non-Voice) at Accenture (2015-03 – 2019-11)
- Managed customer support through chat and email while meeting SLA and KPI targets.
- Resolved billing, account, and service inquiries.
- Maintained excellent documentation and customer satisfaction.
Data Entry Specialist / Administrative Support at Pitney Bowes (2010-11 – 2013-12)
- Maintained high-volume databases with excellent accuracy.
- Prepared reports, organized records, and supported administrative operations.
- Managed digital records, organized files, and handled confidential information with integrity and discretion.
- Conducted regular data validation and quality checks to ensure accuracy, consistency, and completeness.
Education
Bachelor of Science in Nursing – Philippine College of Health Sciences (2009)
Bachelor of Science in Business Administration (Marketing Management) – University of the East – Manila (2005 – 2006)
Dutch Language Communication – Huis van het Nederlands – Antwerp (2010 – 2012)
