HR Generalist at New Age Digital (2024-05 – 2026-06)
Oversight of all aspects of Human Resources within upper management and encompasses several key areas:
- Recruitment: Involves sourcing and interviewing qualified candidates, from entry-level to management roles, also covering the entire employee lifecycle.
- Compensation and Benefits: Ensures the efficient administration and enforcement of all government and company-related benefits, including timekeeping and salary disbursement.
HR Interim General Manager at Kippap Learning Corporation (2025-02 – 2025-05)
Directed all Human Resources functions, acting as the sole HR operational manager and primary consultant to upper management on policy, performance strategy, and organizational development. Spearheaded the full spectrum of HR responsibilities to drive compliance, efficiency, and employee engagement.
- Spearheaded the establishment and enhancement of key HR policies, processes, and the structural framework to support rapid organizational growth and compliance.
- Compensation and Benefits: Ensures the efficient administration and enforcement of all government and company-related benefits, including timekeeping and salary disbursement.
- Employee Relations: Ensures all employee-related concerns are addressed effectively. Implementing appropriate disciplinary measures for team members who violate company policies, ranging from minor infractions to more severe violations.
- Performance Management (L&D): Conducted both internal and external training sessions centered on KPIs and the professional and personal development of the organization. Established and maintained precise performance reviews across all departments.
- Administrative Responsibilities: Ensure thorough documentation of all HR transactions. Manage the 201 filing system. Utilization and liquidation of the approved HR budget. Establish and continuously improve company policies.
- Employee Engagement: Proposed and initiated company events aimed at enhancing employee morale through validation, recognition, and motivational gestures, including awards and other forms of appreciation.
Owner, Piercer at Scar City (2021-01 – Present)
Oversee both the creative direction and operations of the business via home service. My role blends technical artistry with business growth; driving client acquisition via social media and referrals, maximizing retail revenue through jewelry and aftercare upselling, and expanding our footprint via pop-up events. Dedicated to top-tier client care, I specialize in troubleshooting complex piercing issues and maintaining rigorous, up-to-date industry standards through continuous association training or reliable resources online.
- Body piercing including but not limited to; ears, nose, lip, eyebrow and navel.
- Certified member of The Body Piercers Association of the Philippines.
Assistant Unit Manager at Prulife UK (2020-01 – 2023-12)
- Provides end to end financial assistance with propriety assessment of status and portfolio. Services not limited to support - showcases best practices for attainment of personal intent.
- Offer programs of the company to further prioritize financial stability.
- Responsible for hiring and training team members and subordinate for provision of financial literacy and application.
- Perform ad hoc tasks across various positions, utilizing foundational knowledge in IT, TikTok Shop, Creatives and Accounts.
- Oversee office maintenance, including housekeeping and utility management.
Operations CSR at Telus (2023-01 – 2024-12)
Offers gaming technical support via chat and email, handling inquiries about news, managing ban appeals, and assisting with account recovery.
Recruitment Coordinator at Teleperformance (2020-01 – 2021-12)
- Conducts end-to-end recruitment for Customer Service roles, including sourcing and screening.
- Manages client responsibilities for designated accounts (telco, ISP, e-communication).
Comp&Ben Administrator at iFace Inc. (2019-01 – 2020-12)
- Manages company-appointed government-mandated benefits.
- Consults on employee queries and concerns regarding benefits.
- Develops dashboards and reports for monthly benefit submissions.
- Liaises with local entities for benefit registration and processing.
HR Associate at SM Engineering, Design and Development (2018-01 – 2019-12)
- Oversee various HR tasks such as benefits discussions, loan processing, employee inquiries, application screening, and document management.
Recruitment Internship
- Sourcing candidates
- Conducting entry-level interviews
- Processing interns' IDs
- Creating profiles for 201 files
- Organizing application forms
- Preparing pre-employment requirements
L&D/Employee Engagement Internship
- Establish new hire orientation protocols
- Arrange training locations
- Input and store event documentation securely
- Design promotional materials for events
- Oversee event setup
- Consolidate post-event evaluations
- Generate financial reports
- Create informational bulletin boards
- Manage photography and documentation tasks
Technical Support Rep. at Harte Hanks (2017-01 – 2017-12)
- Conduct diagnostics and resolve issues with Samsung devices, deliver comprehensive system tutorials, and deliver exceptional customer service.
