Medical Biller Specialist - Premier Medical Billing
(2021-08 - 2025-11)
- Submitted medical claims to insurers and verified patient eligibility/benefits.
- Managed payment posting from ERA/EOBs and resolved billing discrepancies.
- Resolved denied or rejected claims to optimize revenue cycle efficiency.
- Ensured 100% HIPAA compliance while managing sensitive patient health data.
- Check copays, coinsurance, deductible, and coinsurance.
- Escalates cases requiring authorization, credentialing, or additional review.
- Prepare daily and end-of-day eligibility verification reports
Medical Biller Specialist - Premier Medical Billing
(2026-02 - 2026-06)
- Submitted medical claims to insurers and verified patient eligibility/benefits.
- Managed payment posting from ERA/EOBs and resolved billing discrepancies.
- Resolved denied or rejected claims to optimize revenue cycle efficiency.
- Ensured 100% HIPAA compliance while managing sensitive patient health data.
- Check copays, coinsurance, deductible, and coinsurance.
- Escalates cases requiring authorization, credentialing, or additional review.
- Prepare daily and end-of-day eligibility verification reports
Technical Support Representative - Concentrix
(2018-11 - 2020-08)
- Provided technical support for QuickBooks Online Payroll and software troubleshooting.
- Guided US-based clients through federal/state tax declarations and compliance.
- Optimized AHT while delivering accurate technical and financial account solutions.
Customer Service Representative - Teleperformance - Alangalang Leyte Philippines
(2016-08 - 2018-09)
- Managed US flight bookings, cancellations, and IROPS re-accommodations.
- Processed ticket refunds and exchanges per airline policies and DOT regulations.
- Balanced high call volume with low AHT during major travel disruptions.
