Ma. Elizabeth Peñaranda

Detail-oriented professional with expertise in full-cycle medical billing, including strategic appeals and aging report optimization. Seeking a Medical Biller role to reduce claim lifecycle times and increase facility revenue through advanced denial management and rigorous HIPAA-compliant auditing.

Medical Biller (2024-08 – Present)

Processed and managed medical claims for skilled nursing facilities, including aging reports, denials, and appeals, while ensuring HIPAA compliance and accurate documentation.

• Reduced A/R over 90 days by 15% through aggressive follow-ups

High Level CRM Specialist (2023-06 – 2024-08)

Implemented AI-powered CRM and customer journey automation using HighLevel software, driving sales growth while optimizing costs through efficient, scalable processes.

Manual QA Tester at Organelles Solutions (2022-01 – 2023-05)

• Performed manual front-end (UI) and functional testing for web, mobile, and desktop applications
• Executed test cases and exploratory testing
• Identified and documented defects
• Conducted regression testing to verify fixes and ensure application stability
• Collaborated with developers to validate requirements and resolve issues

Process Associate at SLK Global Solutions (2021-01 – 2021-12)

Provided end-to-end sales and post-sales support, converting leads through product education, resolving payment and service issues, and monitoring KPI adherence.

Customer Service Representative / Inventory Management (2019-09 – 2020-12)

Managed time-critical logistics for perishable goods, identified supply chain process gaps, ensured inventory accuracy through SAP ERP validation, and reviewed vendor invoices to maintain correct supplier coding.

Bachelor of Science in Accounting Technology – Rogationist College (2015-06 – 2019-04)