MEDICAL BILLER | SCHEDULER
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Compassionate and highly motivated professional committed to continuous learning, excellence, and delivering quality service. Adaptable, detail-oriented, and dedicated to making a meaningful impact in the healthcare industry.
Clinic Scheduler at Connext (2025-10 – Present)
Coordinates patient appointments, manages provider calendars, verifies insurance coverage, and handles patient communication for ophthalmology and optometry practices.
Medical Biller at Choice Billing Services (2021-05 – 2024-05)
Provided compassionate and courteous customer support through phone, chat, and email. Handled patients claims and denials with patience, empathy, and professionalism. Maintained accurate information while ensuring a positive customer experience.
Customer Service Representative at Sykes (2020-02 – 2020-11)
Handled efficient customer support via phone, chat, and email, resolving inquiries while maintaining high satisfaction and service standards. Stayed updated on products and policies to deliver accurate information and exceed customer expectations.
Bachelor of Science in Tourism – Pilar College of Zamboanga City
