Normina Abdusalam
Technical Support Representative
Talent
TaguigMember since August 2, 2026
Ability to learn new skillsSkilled in dealing with difficult customersPatient excellent communication and listeningFlexible to work in any shift
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Ability to learn new skillsSkilled in dealing with difficult customersPatient excellent communication and listeningFlexible to work in any shift
About
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Experience
Technical Support Representative - Teleperformance
(2019-01-31 - 2021-01-15)
- Troubleshooting technical issues.
- Manage large amount of inbound and outbound calls in timely manner.
- Talking customer through a series of actions to resolve problem.
- Providing timely and accurate customer feedback.
CSR - Probe Cx Philippines
(2021-06-15 - 2023-03-15)
- Manage large amount of inbound and outbound calls in timely manner.
- Identify customer needs, clarification information, research every issues and provide solutions.
- Build sustainable relationship and engaged customer taking the extra miles.
Chat Sales Support - 24/7 a.i
(2023-07-17 - 2023-12-15)
- Manage large amount of chats in timely manner.
- Identify customer needs, clarification information, research every issues and provide solutions.
- Build sustainable relationship and engaged customer taking the extra miles.
Education
Good Shepherd (2009)
Skills
Technical Support Representative
