Noval, Mecca Ellah E.
Fresh BS Tourism Management graduate with hands-on experience in travel agency operations and airport passenger services
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About
Fresh BS Tourism Management graduate with hands-on experience in travel agency operations and airport passenger services. Reliable, organized, and customer-focused, with proven skills in communication, teamwork, and following standard procedures. Eager to learn quickly, contribute effectively to any team, and deliver consistent quality service.
Experience
OJT Trainee at Grand Hope Travel and Tours, Inc. (2024-01 – 2024-04)
Assisted clients with travel inquiries, explained tour packages and booking requirements, and helped organize and verify clients documents. Maintained accurate records and provided friendly, clear information to support the team's daily operations.
OJT Trainee at Transnational Aviations Support Services, Inc. (2025-12 – 2026-05)
Assisted passengers with check-in procedures, followed strict safety and service standards. Handled inquiries politely, supported smooth passenger flow, and ensured compliance with airline and airport rules.
Education
Bachelor of Science in Tourism Management – University of Cebu-Banilad (2022 – 2026)
High School Diploma – Consolacion National High School (2016 – 2020)
Elementary Diploma – Garing Elementary School (2010 – 2016)
