Patricia Tiglao

Highly versatile and analytically driven professional offering a unique combination of meticulous financial accuracy gained from casino operations, proactive organizational management from administrative support, and entrepreneurial revenue generation from successful e-commerce sales. Proven ability to handle high-value transactions with confidentiality, streamline workflows, manage complex scheduling, and excel in customer-facing roles within fast-paced, regulated environments

E-commerce Sales Manager/Executive Assistant at MAKJ Garments Inc (2023-01 – Present)

Managed and scaled an independent online retail operation with strategic pricing and targeted digital marketing, generating high gross revenue.

• Managed and scaled an independent online retail operation, generating high gross revenue over two years through strategic pricing and targeted digital marketing.
• Maintained a 5-star customer service rating by promptly resolving all shipping, product, and return issues, fostering strong brand loyalty.
• Oversaw high-volume logistics, packaging, and same-day shipping coordination for 100+ weekly orders, maintaining excellent feedback ratings across both platforms.

Table Games Dealer at Hann Casino (2022-01 – 2023-01)

Managed high-limit Blackjack and Roulette tables in a fast-paced casino environment with meticulous financial accuracy.

• Maintained financial integrity by handling substantial cash and chip transactions with meticulous accuracy while adhering to stringent internal control procedures.
• Provided high-level, attentive customer service to diverse clientele, ensuring all players understood complex game rules and promoting a positive, high-energy gaming experience.
• Demonstrated quick decision-making and mathematical calculation skills under pressure, managing the fast-paced flow of high-limit Blackjack and Roulette tables.

E-commerce Sales Associate at Vella Bestidas (2021-01 – 2022-01)

Managed independent online retail operation generating high gross revenue through strategic pricing and targeted digital marketing.

• Managed and scaled an independent online retail operation, generating high gross revenue over two years through strategic pricing and targeted digital marketing.
• Maintained a 5-star customer service rating by promptly resolving all shipping, product, and return issues, fostering strong brand loyalty.

Master of Business Management in Business Management – Systems Plus College (2017-01 – 2019-01)

High School Diploma – Francis Napomuceno Memorial (2012-01 – 2017-01)