Paul Dimaano

Paul is a Retail Industry Practice Lead from the Philippines and a Program Delivery Lead for multiple engagements. With more than 18 years of combined relevant experience across Solutioning, Program Management, Application Support, Development, Service Management, and Innovation.

ATCP Retail Capability Co-Lead (Strategy, Client Value Creation, Innovation, Capabilities, Community) September 2014 – May 2026

Delivery Lead HK Theme Park (SI and AMS Transition, Oracle Retail Merch Foundation, Pricing, Financial Planning, OIC, Store Inventory Operations, Warehouse Management Upgrade) November 2024 – May 2026

2 Releases: Ph1: MFCS, PCS, MFPCS, and OIC Migration | Ph2 SIOCS, Analytics, BI Publisher, OCWMS

Managed along with 5 CRs solutioned and delivered within the original schedule. Zero major incidents

Innovation Lead for a North American Utilities Company (Innovation and Productivity Strategy, SRE and Innovations Delivery Lead) January 2023 – October 2024

Delivered 4 Innovation Initiatives: ServiceNow workflows (2), MVP for Oracle Utilities AI – TDLC, CI/CD Refactoring

Asia Regional Insurance Company (Delivery Management) June 2022 – December 2022

Managed delivery of 4 major releases within 6mos 25+ deployments using Scrum + Kanban framework.

Includes PCF to AKS migration of common services and application replacement stages completed

Leading Local Financial Company (Program Management) June 2020 – May 2022

Led solution initiation of 3 Programs: 2 Innovations, and 1 Solution Upgrade | Replacement

Led solution implementation of 2 Programs: 1 Innovations, and 1 Solution Upgrade

Supported program delivery department and implemented 4 Cis to enhance Program Management and IT delivery procedures.

Australian Supermarket Retailer - (Innovation Development Lead) January 2019 – March 2020

Setup custom automation framework to allow application self healing features

Establish roadmaps, tactical plans, and implementation of agile-based custom innovation development.

Led preparations of work orders for application development for 4 key technologies under Supply Chain and Merchandising.

Provide application support management on hyper care periods. Leadership on recovery plans to stabilize operations.

Led development of IT disaster recovery plans for supply chain systems.

South African CFA Retailer (Domain Delivery Lead/) May 2014 – December 2018

Service delivery role for establishing standard, best practices and knowledge sharing for Application Development, Application Maintenance.

Account Innovation | Improvement Lead – Setup governance, establish New IT strategic roadmaps, and tactical plans for transformation. Legacy to Liquid AM. (LSS, Agile, DevOps, RPA, Visualization, HPAD, HPAM etc) + Optimize, Eradicate, and Automate - Champion.

US | Multinational Electronics Retailer

(Batch Lead) October 2013 – April 2014

(Service Management | Business Continuity | Disaster Recovery Planning) May 2011 – September 2013

(Oracle Retek Prédictive Application Server Developer) October 2009 – April 2011)

Australian Utilities (SAP Workflow Engineer) June 2009 – September 2009

German Bank (Application Support, Oracle Database, Oracle Forms) August 2008 – May 2009

US | Multinational Internet Company (Online Ad Developer) November 2007 – June 2008

BS Electronics Engineering - University of Santo Tomas