Redean Galos
KYC Account Verifier / Customer Service Associate
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About
I am a hardworking and motivated individual with good communication skills. I am willing to learn and can easily adapt to new tasks and environments. I can work well under pressure and I am interested in providing good customer service.
Experience
KYC Account Verifier / Customer Service Associate at Tech Mahindra (2024-01 – 2024-08)
- Verified customer identity and account information (KYC process)
- Assisted customers with account-related concerns
- Ensured accuracy and compliance with company guidelines
- Provided customer support through calls and documentation handling
Customer Service Representative (Lending Account) at Mall Company (2025-04 – 2026-01)
- Handled customer inquiries regarding loan accounts
- Assisted in payment concerns and account updates
- Provided resolution to customer complaints in a professional manner
- Maintained accurate records of customer interactions
HR Intern (E-Commerce Company) at One Click Away (2026-01 – 2026-03)
- Assisted HR team in recruitment and documentation tasks
- Organized employee records and files
- Supported onboarding process for new employees
- Performed administrative and clerical duties
Education
– Nagpayong Elementary School (2004 – 2008)
– Nagpayong High school
Bachelor Science in Psychology in Psychology – Arellano University / Shs (2019 – 2020)
College Graduate / Bachelor Science in Psychology in Psychology – ICCT CAINTA / Jru University (2021 – 2026)
