Redean Galos

I am a hardworking and motivated individual with good communication skills. I am willing to learn and can easily adapt to new tasks and environments. I can work well under pressure and I am interested in providing good customer service.

KYC Account Verifier / Customer Service Associate at Tech Mahindra (2024-01 – 2024-08)

• Verified customer identity and account information (KYC process)
• Assisted customers with account-related concerns
• Ensured accuracy and compliance with company guidelines
• Provided customer support through calls and documentation handling

Customer Service Representative (Lending Account) at Mall Company (2025-04 – 2026-01)

• Handled customer inquiries regarding loan accounts
• Assisted in payment concerns and account updates
• Provided resolution to customer complaints in a professional manner
• Maintained accurate records of customer interactions

HR Intern (E-Commerce Company) at One Click Away (2026-01 – 2026-03)

• Assisted HR team in recruitment and documentation tasks
• Organized employee records and files
• Supported onboarding process for new employees
• Performed administrative and clerical duties

– Nagpayong Elementary School (2004 – 2008)

– Nagpayong High school

Bachelor Science in Psychology in Psychology – Arellano University / Shs (2019 – 2020)

College Graduate / Bachelor Science in Psychology in Psychology – ICCT CAINTA / Jru University (2021 – 2026)