Regine Vita Paradilla
Client Relations | Sales Support Specialist | Administration
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About
Customer-focused professional with experience as a Guest Services Associate, specializing in client relations, front office operations, and administrative support. Skilled in communication, organization, multitasking, and customer service.
Seeking Virtual
Assistant opportunities in client relations, sales support, or administration, where I can contribute strong interpersonal and organizational skills while supporting business growth and client satisfaction.
Experience
Front Office Department - Guest Services Associate
*Managed guest bookings, check-ins and check-outs, and room reservations using Opera Oracle Hospitality.
*Maintained accurate guest profiles and database, ensuring personalized service.
*Assisted with administrative coordination and managed inbound and outbound calls.
*Resolved guest inquiries and complaints, demonstrating strong problem-solving and communication skills.
*Upsold services and room upgrades, contributing to revenue growth.
*Collaborated with internal departments to ensure smooth daily operations and excellent guest service.
Education
Cebu Technological University
Bachelor of Science in Hospitality Management
