Alvin Bendijo

Results-driven sales and client relations specialist with a track record of turning phone conversations into booked appointments and closed sales. Experienced in outbound and inbound calling, warm lead follow-up, appointment setting, and consultative selling of high-value services. Comfortable owning a full sales pipeline — qualifying leads, recommending the right offer, and closing — while maintaining accurate CRM records and handling client information with discretion.

Admin/Executive Assistant & Lead Generation - Sedge Funding

(2025-01)

• Directly expanded the SME loan portfolio by identifying and qualifying high-potential leads through strategic outbound cold-calling campaigns.
• Engineered tailored financial offers (MCA and Lines of Credit) by consulting with clients on their needs and closing on the right structure — direct parallel to recommending and selling treatment packages.
• Proactively grew the B2B pipeline through consistent follow-up and lead qualification, keeping every lead moving toward a decision.
• Managed end-to-end client documentation with 100% accuracy for capital disbursements.

Appointment Setter - Wilmar HVAC

(2024-01 - 2024-12)

• Generated international sales opportunities through B2C strategic cold calling, converting outbound calls into booked maintenance and sales appointments for the Canadian market.
• Built rapport quickly by phone with unfamiliar clients, a core skill for turning first-time and follow-up calls into bookings.

Client Management Specialist / Training Manager - CXIS

(2024-01 - 2025-12)

• Exceeded performance KPIs by providing swift, knowledgeable resolutions on Medicare and A.C.A. insurance inquiries, driving a notable increase in SLA compliance.
• Ensured strict data integrity across billing and order processing, resolving discrepancies between sales and accounting teams.

Customer Sales Specialist / Back Office Assistant / Billing - Virtual Buddy 24/7

(2022-01 - 2024-12)

• Surpassed customer satisfaction targets by resolving billing and service inquiries for Medicare and A.C.A. insurance clients.
• Preserved precise client and billing records, ensuring smooth handoff between front-end sales and back-office accounting.

Lending Collector - Dipolog Top Lending Corporation

(2021-01 - 2022-12)

• Consistently met repayment targets using advanced negotiation and problem-solving techniques on delinquent accounts — direct, applicable experience in persuasive phone conversations tied to a dollar outcome.
• Maintained 100% precision in collection records and payment processing while preserving strong client relationships.

Admin Aide - Sergio Osmena Sr. Legislative Building

(2020-01 - 2021-12)

• Streamlined office workflows and coordinated complex scheduling and correspondence for high-level legislative staff.

Delivery Courier - Shopee Xpress

(2022-01 - 2022-12)

• Maintained a perfect record of delivery confirmations and financial documentation across high-volume distribution cycles.

Bachelor of Science - Civil Engineering - Jose Rizal Memorial State University