Renalyn Fuster

Results-driven and highly organized Administrative Aide with 2 years and 10 months of experience in office administration, research support, and financial processing. Currently serving as Secretary in a state university/college, demonstrating strong capabilities in coordination, documentation, and institutional support. Equipped with a background in Marketing Management and hands-on experience in training/seminar coordination and administrative functions.

Committed to efficiency, accuracy, and continuous professional growth.

Administrative Aide III – Support Services - Office of Research and Development Services (ORDS) – Northwest Samar State University - Northwest Samar State University, State University and Colleges based in the Philippines

(2025-03)

• Provided administrative support to a team of 8, managing shared calendars, preparing meeting agendas, and distributing action items within 2 hours of each meeting.
• Maintained records and arranged documents, ensure all documents are recorded and is organized, office documents are 100% maintained and recorded for the last 12 months.
• Organized meetings, set scheduled and contact all the stakeholders involved, 80% were organized and serviced meetings are successful.
• Achieved and maintained Inbox Gmail for 1 executive account, triaging 50+ daily emails and reducing average response time from 4 hours to 45 minutes.
• Liaised documents deliver/sent it to relevant office & clients, 80% of liaised documents were sent/delivered to relevant office & clients, including students.
• Maintained Standard Operating Procedures for 10 recurring processes, reducing waiting period for office clients according to citizen chart.
• Coordinated domestic and international travel arrangements for the ORDS personnel, managing standard travel request process across 15+ trips with zero travel document errors.
• Designed certificate & program graphics per activity using Canva, distributed to 80-100 population of faculty that engaged in trainings/activity.
• Act as master of ceremony, ensure smooth transition of events on 5+ relevant trainings of research office for 12 months.
• Provide administrative support before, during, and after Research Office relevant training for 50-80+ number of faculties, collecting their participation attendance, output, and feedback.

Administrative Aide III – Support Services - Center for Innovative Computing Data and Analytics (CICDA), University Disaster Risk Reduction Management Office (UDRRMO), Research Center for Local Governance - Calbayog City, Samar, Philippines

(2023-09 - 2025-02)

• Provided administrative support to a 2 research centers and DRRM office, managing shared calendars, preparing activity/training materials, and distributing action items within 1 day before the activity/training.
• Liaised documents deliver/sent it to relevant office & clients, 80% of liaised documents were sent/delivered to relevant office & clients, including students.
• Administer in times of calamity, support volunteers and assisted 500+ evacuees when typhoon strokes, and arranged billeting area for their stay before, during & after calamities.
• Assisted the DRRM Officer in collating and writing incident & liquidation reports every after calamity that has passed through.
• Answer office queries and messages, ensure all inquiries and messages got responded before a day ends.
• Act as master of ceremony, ensure smooth transition of events on 4+ trainings of research centers for 2 years each year.

Administrative Aide II – Support Services - Center for Innovative Computing Data and Analytics (CICDA), University Disaster Risk Reduction Management Office (UDRRMO), Research Center for Local Governance - Calbayog City, Samar, Philippines

(2023-06 - 2023-09)

• Provided administrative support to a 2 research centers and DRRM office, managing shared calendars, preparing activity/training materials, and distributing action items within 1 day before the activity/training.
• Liaised documents deliver/sent it to relevant office & clients, 80% of liaised documents were sent/delivered to relevant office & clients, including students.
• Administer in times of calamity, support volunteers and assisted 500+ evacuees when typhoon strokes, and arranged billeting area for their stay before, during & after calamities.
• Assisted the DRRM Officer in collating and writing incident & liquidation reports every after calamity that has passed through.
• Answer office queries and messages, ensure all inquiries and messages got responded before a day ends.
• Act as master of ceremony, ensure smooth transition of events on 4+ trainings of research centers for 2 years each year.

Bachelor of Science in Business Administration - Marketing Management - Northwest Samar State University, College of Management (2023)

Science, Technology, Engineering, and Mathematics – Senior High School (G11 & G12) - Samar College of Science and Technology, Inc. (2019)

Secondary Education – Junior High School (G7 – G10) - Citrus National High School (2016)

Basic Education – Elementary School (G1 – G6) - Bagong Buhay G Elementary School (2013)