Richard Sy
Communication skills trainer/ facilitation support
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About
Learning and Development support professional with 4–5 months of training operations and administrative experience, supported by 3 years of ESL teaching and a TESOL certification. Skilled in Microsoft Excel–based tracking, scheduling, coordination, documentation, and instructor support within an educational environment. Recently completed a CPD-Certified Diploma in Learning & Development, strengthening foundations in adult learning principles and structured training support.
Experience
English Second Language Teacher at ESL Teaching Company (2022-06 – 2025-09)
Operation staff at ESL Teaching Company (2022-06 – 2025-09)
An operations staff role in an ESL (English as a Second Language) teaching company refers to the support and administrative functions that ensure the smooth day-to-day operations of the school or platform. While ESL teachers focus on instruction, operations staff handle the behind-the-scenes logistics.
Education
Bachelor of Science in Business Administration - Major in Marketing – University of San Carlos (2008 – 2013)
Diploma in Professional Education – St. Theresa College (2016 – 2017)
