Roel Gutierrez

Shift Manager

Talent

San FernandoMember since October 19, 2026

Team buildingEmployee trainingCustomer serviceCash handlingSchedule management

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Team buildingEmployee trainingCustomer serviceCash handlingSchedule management

About

Dynamic Shift Manager with strengths in team supervision and performance optimisation. Delegates tasks effectively to enhance shift productivity and maintain operational standards. Resolves conflicts diplomatically, fostering a positive work environment and team cohesion.

Experience

Shift Manager - KENNY ROASTER'S ROASTER - SAN FERNANDO PAMPANGA, PHILIPPINES

(2021-10 - 2022-01)

Supervised team of 15 staff, delegating tasks and managing schedules to optimise shift efficiency.

Shift Manager - KENNY ROGER'S ROASTERS - SAN FERNANDO CITY PAMPANGA, PHILIPPINES

(2013-08 - 2021-09)

Managed cash handling processes, including till reconciliation and deposit preparation, with zero discrepancies.
Resolved customer complaints with tact and diplomacy, turning dissatisfied guests into repeat customers.

Restaurant Team Member - KENNY ROGER'S ROASTERS - SAN FERNANDO CITY PAMPANGA, PHILIPPINES

(2007-09 - 2013-07)

Barista/MERCHANDISER - TOTAL GAS STATION - SAN FERNANDO CITY PAMPANGA, PHILIPPINES

(2005-07 - 2006-06)