Rona Balawang

To be a professional at work on challenging assignments and to prove my ability and skills by achieving company goals. I am a very optimistic & enthusiastic person with strong willpower & determination, love, and teamwork. I strongly believe that I can take up any endeavor & fulfill them successfully.

Receptionist/manager - Geisha spa Sabah Salem

(2025-03 - 2025-12)

• Welcoming and assisting the customers
• Arranging Staff Schedule
• Answering phone
• scheduling customers appointment on time
• Processing Bills
• Monitoring the in & out inventory stocks
• Keeping a clean and calm reception

Receptionist - Taiba hospital

(2023-12 - 2024-12)

• Welcome patients and visitors, answering the telephone and answering any questions.
• Scheduling appointments and keeping those appointments on time.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Processing billing and payments, using medical software
• Liaising with Medicare and private health funds scanning, filing, and mailing documentation.
• Always maintaining information confidentiality.

Beauty Advisor/Training Supervisor - Skindollize for cosmetic beauty (THE FACESHOP)

(2022-12 - 2023-11)

• Ensure the safety of all the customers before using our products, provide honest feedback
• Monitoring the sales, on a daily, weekly and monthly basis.
• Providing proper product training for all the team members to ensure an +A customer service.

Sales Associate, Cashier - GULF FASHION

(2019-11 - 2022-12)

• Includes maintaining daily sales, coordination with the managers and supervisors.
• Attending customers and solving customer related problems.
• Managing all day-to-day activities of the showroom related to the sales

SALES Associate/Cashier/Admin - M.H. ALSHAYA (Victoria Secret)

(2012-09 - 2019-11)

• Ensure high level of customer satisfaction through excellent sales service.
• Provide assistance and talk about product features and benefits of the items.
• Go extra miles to drive sales.
• Team up with coworkers to ensure a good quality of customer service.
• Build productive trust relationship with the customer.