Ronalou Malapit

Experienced and adaptable professional with 12+ years of experience in clerical, data processing, data management, data analysis, report generation, and administrative support, complemented by virtual assistance and recent hands-on retail and farm experience. Skilled in managing large datasets, preparing reports, maintaining data accuracy, and using Microsoft Excel and Google Sheets for data organization and analysis. Detail-oriented and reliable, with experience following established procedures, monitoring information and inventory, and completing recurring responsibilities independently or with a team.

Committed to contributing to daily operations while learning and growing in a long-term work environment.

Farm Hand

Family-Owned Backyard Farm • Boac

November 2025 to Present

• Assist with feeding pigs and piglets according to their scheduled feeding times in the morning, at midday, and in the afternoon.
• Measure the appropriate amount of feed according to feeding requirements and soften the feed before giving it to the piglets.
• Maintain the cleanliness and sanitation of the pig pen and surrounding animal areas.
• Bathe the mother pig and piglets after feeding to help maintain their cleanliness and hygiene.
• Feed native chickens and chicks and regularly refill and change their drinking water.
• Observe pigs, piglets, chickens, and chicks for signs of illness or changes in their condition.
• Administer basic medication and supportive care when needed, following the appropriate instructions for the animals.
• Assist with additional routine livestock and poultry care as needed.

Retail Store Assistant

Family-Owned Small Retail Store • Boac

September 2025 to Present

• Manage daily operations of a small neighborhood store.
• Assist customers and handle cash payments.
• Monitor product inventory and check items for restocking.
• Maintain store cleanliness and proper product display.
• Manage small credit purchases from regular customers.

Gardener

Family-Owned Backyard Farm • Boac, Marinduque

November 2025 to June 2026

• Assisted in general farm operations, including planting and taking care of crops such as chili, tomato, bell pepper, bitter melon, squash, water spinach, Malabar spinach, Lady’s finger, and garlic.
• Assisted in planting and caring for fruit-bearing trees such as lemon, mango, and rambutan; and fruit-bearing plants such as pineapple and watermelon.
• Applied organic fertilizers and plant growth boosters and used natural pesticides (e.g., neem oil).
• Watered plants regularly and removed weeds to maintain healthy and clean growing areas.

Data Specialist

Woflow Inc. • California, USA

June 2025 to September 2025

• Processed parent items and variants in a managed workforce system, ensuring accurate and on-time task completion.
• Classified products and sourced/validated GTINs (Global Trade Item Number/Universal Product Code), performing item matching against client databases.
• Completed discoverability attribute sourcing for unmatched items using merchant data and category-specific guidelines.
• Followed SOPs and worked closely with team members to meet quality and productivity targets.

General Clerk IV (Statistics Clerk)

Prudential Guarantee and Assurance, Inc. • Makati

February 2012 to June 2024

• Collated, updated, and managed large volumes of claims data from multiple sources (DOS – old system / Phoenix – new system).
• Generated weekly, monthly, and annual reports (both detailed and summary) on claims status, including open, under review, closed, and denied claims.
• Applied advanced Excel skills (Pivot Tables, VLOOKUP, complex formulas, conditional formatting, and data validation) to ensure data accuracy and reporting efficiency.
• Developed simple yet clear claims dashboard reports using Excel and Google Looker Studio.
• Coordinated with claims teams to verify documentation, ensure completeness of reports, and update claims based on new or revised information.

Amazon Virtual Assistant

Suma Brands, Inc. • Minneapolis, MN

December 2021 to April 2022

• Pulled and analyzed various sales reports from Amazon Seller Central to monitor performance and support decision-making.
• Updated product attributes and listing details to ensure accuracy and reliability of the product catalog.
• Consolidated, organized, and managed sales and inventory data using Excel and Google Sheets for better tracking and reporting.

General Clerk

MIROF Resources, Inc. • Makati City (Philippines)

February 2012 to October 2013

• Generated raw data from both old and new claims systems (DOS/Phoenix).
• Monitored loss details based on system modifications and updates, with particular focus on major losses (Carnapped & Total Loss cases).
• Encoded motorcar claims recovery records based on official receipts provided by the Recovery team.
• Collated, sorted, and summarized loss and premium data for analysis and interpretation.
• Prepared weekly, monthly, and quarterly claims reports.

Cashier

Madison Shopping Plaza, Inc. • Taytay, Rizal (Philippines)

November 2011 to January 2012

• Handled cash and credit card transactions in a department store environment.
• Processed payments via cash, credit cards, coupons, vouchers, and automatic debits.
• Counted and balanced cash drawers at the beginning of the shift.
• Requested customer information or staff assistance using the paging system.

Bachelor's degree in Information Management

MARINDUQUE STATE COLLEGE • Marinduque

2007 to 2011