Rosjen Grace Ostia

Results-driven professional with experience in customer relations, executive assistance, sales, and marketing support. Skilled in handling client concerns, maintaining strong customer relationships, and providing administrative and operational support. Experienced in coordinating reports, schedules, and communications while delivering excellent customer service. Creative, adaptable, and detail-oriented with knowledge in Canva, email marketing, and office management.

Customer Relations Head

Managed customer concerns, inquiries, and after-sales support

Maintained strong relationships with clients to improve customer satisfaction

Coordinated with different departments to resolve customer issues efficiently

Prepared reports, updates, and client communications

Assisted in improving customer service processes and team coordination

Executive Assistant to the AVP of Sales and Marketing

Managed schedules, meetings, reports, and communications

Assisted with sales coordination and marketing activities

Prepared presentations, documents, and email correspondence

Supported daily administrative and operational tasks

Bachelors Degree in Biology and PRC holder