Mary Grace Olitoquit
CHAT SUPPORT / SALES EXECUTIVE
About
Motivated and detail-oriented professional with strong communication, organizational, and problem-solving skills. Dedicated to delivering high-quality work, meeting deadlines, and contributing positively to team success. Quick to learn new systems and procedures, adaptable to changing environments, and committed to continuous personal and professional growth. Seeking an opportunity to apply my skills and experience while contributing to the achievement of organizational goals.
Experience
CHAT SUPPORT / SALES EXECUTIVE
(2018-01 - 2019-12)
- Identify and contact potential customers
- Present, promote, and sell products or services
- Prepare sales reports and customer records
- Respond to customer inquiries and concerns
- Negotiate contracts and close sales deals
- Coordinate with other departments regarding customer needs
DATA ENCODER
(2019-01 - 2020-12)
- Encode and input documents, records, and information into the company database.
- Maintain accurate and organized records and files
CHAT SUPPORT / SALES REPRESENTATIVE
(2021-01 - 2023-12)
- Respond to customer inquiries through chat or messaging platforms
- Assist customers with orders, accounts and payments
- Provide accurate information about products and services
- Maintain customer satisfaction and positive communication
- Document customer interactions and concerns
PRODUCTION DATA ENCODER
(2025-01 - 2026-12)
- Encode daily production data into computer systems or spreadsheets
- Monitor and verify accuracy of production reports and records
- Coordinate with production supervisors and warehouse staff for data verification
- Track production output, and machine performance records
Education
College - Office Management Major in Accountancy 2/F - IMUS COMPUTER COLLEGE (2016-01 - 2018-12)
High School - BACOOR NATIONAL HIGH SCHOOL (2017-01 - 2017-12)



