Shella May Alesna
AI-Enabled Recruitment and Operations Transformation Leader
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About
I help recruitment and operations teams turn messy, repetitive workflows into clear, scalable systems. With 15+ years across recruitment, HR operations, project delivery, quality assurance, process improvement, and team leadership, I combine recruitment judgment, process design, quality controls, and AI-assisted workflows with human review. My current leadership experience includes coordinating 30+ distributed recruitment team members and an average portfolio of 30 to 40 active projects requiring daily sourcing and recruitment support.
I am available for flexible, well-scoped work in recruitment consulting, sourcing research, profile review, process improvement, documentation, recruiter enablement, and AI workflow adoption.
Email: shellaalesna@gmail.com
LinkedIn: https://www.linkedin.com/in/shella-may-alesna/
Experience
Zintro | Director of Fulfillment - Recruitment and Operations | August 2022 - Present
Lead a distributed recruitment and fulfillment function while designing operating systems that improve allocation, quality, sourcing preparation, project recovery, and workflow consistency. Built and operationalized human-in-the-loop workflows including the Lead Filter Engine, Recruitment Prompt Hub, Recruitment Recovery Auditor, and Project Distribution System. Document procedures, train users, support adoption, and advise leaders on feasibility, delivery risk, capacity, channels, and scope.
Zintro | Freelance Recruiter, Project-Based and Intermittent | 2019 - 2022
Developed repeatable sourcing and qualification practices for specialized recruitment assignments and supported work allocation, tracking, and operations.
Zintro | Senior Account Manager / Head of Quality Assurance | 2018 - 2019
Established quality standards, reviewed workflows, and implemented process improvements across account management and fulfillment.
Bread and More, Inc. | Senior Human Resources Officer | June 2015 - January 2017
Supported HR operations for 900+ employees. Led a timekeeping transition affecting 1,300 employees, supported an organizational movement affecting 600 employees, led 5 HR specialists, and coordinated 11 nationwide HR coordinators.
Earlier HR and People Operations | 2010 - 2015
Supported recruitment, employee relations, performance management, timekeeping, reporting, onboarding, learning activities, and separations.
Education
Bachelor of Science in Psychology, Southwestern University, 2010
