Sheryl Benarao
Payments and Monetization (Blended)
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About
To secure a challenging position in a reputable organization and to fully utilize my training and skills, while making a significant contribution to the success of the company.
Experience
Payments and Monetization (Blended) - Taskus - 3rd floor, Xentromall, Sumulong Highway, Mambugan, Antipolo City, Rizal
(2025-10 - 2026-09)
- Assisting client's inquiries regarding their earnings/revenue
- Validating account update and submitted documents
Travel associate (Blended) - IGT Solutions - Worldwide Corporate Center, 2nd Floor, Shaw Blvd, Mandaluyong, 1552
(2023-06 - 2025-09)
- Ensure all flights depart safe and on time and are legal to fly their trips
- Coordinate with Inflight Duty Manager and base supervisors to monitor the Flight Attendants for the day
Technical Support (Chat) - Sitel Philippines Corporation - Robinsons Cybergate Plaza, Mandaluyong City
(2022-05 - 2023-06)
- Advance troubleshooting to help customers in keeping their HP printer updated and fix a variety of issues including operating system, display, power and performance
Call Center Agent (Voice) - VALOR GLOBAL INC. - Bonifacio Global City, Taguig
(2021-10 - 2022-04)
- Helping customers with phones & internet devices, plans & services, billing
Technical Support (Voice) - Concentrix Daksh Services Philippines Corporation - UP Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
(2021-07 - 2021-11)
- Advance Troubleshooting for iOs devices and Mac computers
Customer service Chat Support - 24-7 Intouch - UP town Center, Katipunan, Quezon City
(2017-11 - 2021-06)
- Resolving issues and troubleshooting technical problems
Listener Care Representative (WARRANTY DEPT. Voice) - Alorica Philippines - Cubao, Quezon City, Metro Manila
(2015-01 - 2017-06)
- Answering and directing phone calls, assisting with membership related issues, resolving complaints, and processing transactions
Hotel Room Reservation (Voice) - Teleperformance Rockwell Business Center - Ortigas Ave, Pasig, Metro Manila
(2014-02 - 2014-09)
- Making reservations for customers based on their various requirements and determining the rooms available to meet customer desires
Education
High School Diploma - Quirino High School (2000 - 2004)
Bachelor of Science - Nursing - Unciano Colleges Inc. (2004 - 2007)
